Contact FastFlirtingCam — Support and Reports

How can I contact FastFlirtingCam?

Send an email to [email protected] from any address you check regularly. Tell us your display name, the device and browser you use, and what happened. There is no phone line or contact form; one inbox keeps every request in one place, so nothing gets lost between channels.

Which details make a support email useful?

Give us your display name, the device and browser you were using, what you expected to happen, what actually happened and roughly when. Screenshots of error messages help too. The more specific the first message, the fewer emails it takes to put things right.

Your display name, exactly as it appears on your profile.
Device and browser, for example “iPhone 13, Safari” or “Windows laptop, Chrome”.
What you expected and what happened instead, with the rough time it happened, in UK time if you can.
Screenshots of errors, if there are any. Please do not send screenshots of other members’ video.

Someone made you uncomfortable: what now?

The fastest route is inside the site: use the report option in the chat or on the person’s profile, and block them so they drop out of your chats. If you want to add context, email us with their display name and what happened. Never pay anyone who threatens you; report them instead.

The behaviour we expect from everyone is summed up in the house rules on the flirt chat page, which is a useful reference if you are unsure whether something crosses the line.

Account, coins and the Reward Centre

For a purchase that did not arrive, include the approximate time and the amount of coins you bought. For questions about free matches, the Reward Centre panel on the match screen lists what you can claim right now. Questions about gifts or the VIP option are best sent with a screenshot of the purchase screen, so we can see exactly what you were looking at. The FastFlirtingCam home page explains how matching works.

If you would like your account deleted, send the request from the email you want us to reply to and include your display name. Make it clear in the subject line so the request is easy to spot. Questions about this site’s privacy policy or terms can go to the same address.

Can you fix it yourself before emailing?

Camera not starting? Check that the browser is allowed to use it and that no other app is holding it, then reload. Our cam chat guide walks through the common causes. Matches slow? Evenings are the busiest time; the random video chat page explains why.

Questions

Support questions

How quickly will I get a reply?

Every email reaches the support inbox, and reports and payment problems are looked at first. Sending the details listed on this page in your first email speeds things up.

Can I delete my account?

Yes. Email the support address from your account details with your display name and ask for deletion; the reply comes to the same address.

Is there a phone number?

No. Support is handled by email only, which keeps a written record of every request for both of us.

Where are the privacy and terms pages?

Both are linked in the footer of every page, alongside a plain list of the information we collect.